Contact
One inbox, one person reading it, and an answer either way. Here is the fastest route to a real reply.
If you are a merchant looking for payment processing
Do not write to us first — it will cost you a week of back and forth. Complete the assessment instead. It asks the questions a partner would ask anyway, and it means our first reply to you can be a real answer rather than a request for details.
For anything else
Write to contact@payhighrisk.com.
Partnership enquiries, questions about how we work, press, or anything that does not fit the assessment form — the same address reaches us.
Privacy and data protection
For access to your data, correction, deletion, or to withdraw a consent you gave us, write to privacy@payhighrisk.com. We answer within one month, as the GDPR requires. What we hold and why is set out in the privacy policy.
What to expect
- We reply to assessments quickly, usually within one business day.
- We answer either way. If we have no realistic route for your business today, we will tell you that, and why, rather than leaving you waiting.
- We are a small operation. There is no call centre and no 24/7 line. What there is, is a person who reads what you send.
One thing we will never do by email: tell you that you are approved. Approval is an underwriting decision taken by a payment partner after reviewing your company, your documents and your processing history. Anyone who promises you otherwise before seeing your file is guessing, or selling.
PayHighRisk assesses high-risk merchants — business model, jurisdiction, risk profile and processing requirements — and identifies which payment partners could realistically consider the file. We are not a payment gateway or a processor, and we never hold or move your money.
